One of our employees came to me with a look of astonishment on her face. She says to me, “Jack, we are in the business of making people feel better. We have patients come to us every day who are in severe pain. In fact, at times the pain is so bad, they want to “give up”. Well Jack, I watched two videos that have and will forever inspire me.” This employee caught my attention, so I put my work aside and without hesitance said, “I want to watch these videos now!”

The following two videos are about dogs, and that is all I am going to tell you.

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We really take our comment card results seriously. Not only do we look at each and every comment card, we tally up the results, too. We give all our patients the opportunity to mail in their cards to a P.O. Box, allowing them to give their honest opinions. Here are the first quarter 2014 results:

Total number of cards returned: 74

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Finding a truly good physical therapy clinic/facility can often be challenging. If you are interested finding a good Physical Therapy facility for yourself, a family member or a friend we suggest the following steps:

1. Visit yelp.com and read the reviews by patients.
2. Visit Facebook.com and view the patients comments. Pay attention to how many likes the facility has.
3. Call and ask to visit the facility before committing to a specific clinic.
4. When at the facility ask to view thank your cards.
5. Any good facility should have a collection of patient comment cards. Ask to view these cards.

If you follow these five steps you will set yourself up with a very pleasurable physical therapy experience. Good luck!

Here at ProActive Physical Therapy we take service and care very seriously. It is ALWAYS our intention to provide our patients with 100% satisfaction. Over the many years we have been in business we have been told, through countless thank you cards and patient comment cards, how amazing our product is. We feel we get these kinds of responses because we simply care.

In today’s health care environment we are told by patients it is hard to find facilities that do business like us. It will be ProActive’s mission to always provide our well known hand’s on service. If you are interested in learing more about ProActive, please feel free to call us and ask for Jack.

Everyone at ProActive Physical Therapy would like to welcome the Noonan Family Swim School to our building in Carlsbad. The Noonan Family Swim School is the largest swim school in San Diego County.

“All three of our clinics now have access to aquatic therapy,” says Amyn Valji, co-owner. “There are only a few clinics that offer aquatic therapy, due to the difficulty of finding warm water to use. Now having a pool, either in our building or located directly next door to our building, we can offer a complete setting for our patients.”

ProActive has been providing pool therapy in Rancho Bernardo/4S Ranch for approximately two years to date. Having a pool in Carlsbad will allow the Encinitas, Carlsbad, Oceanside, Vista and San Marcos communities to access pool therapy in a private facility. Other physical therapy clinics that have access to pools currently provide pool therapy in public facilities, such as a gym or fitness center.

“We already have our first two patients!” says Kim, office manager of the ProActive Carlsbad facility. “There is a buzz in our clinic. Everyone has been watching the construction and people cannot wait for the pool to be completed.”

Please feel free to come visit us to see the new pool. You can also find out about the Noonan Family Swim School at www.noonanfamilyswimschool.com.