• We strive for 100% patient satisfaction.
  • Our clinics are spacious.
  • We offer on-site Aquatic Therapy.
  • We use the latest techniques and technologies.
Top Physical Therapy Clinic in Carlsbad 2015
Top Physical Therapy Clinic in San Diego 2016

FAQ’s

Question:

Why should I come to ProActive for treatment?

Answer:

At ProActive, we strive for 100% patient satisfaction. To do this we have assembled a team of highly experienced therapists who we rank amongst the top in the nation.

All our therapists continue their education with us, by learning state-of-the-art skills , which, in turn, helps our patients heal faster!

We care, and because we care, we direct our full attention to you once you walk in our door.

Question:

Should I get to my first appointment early?

Answer:

Yes, please show up 10 minutes prior to your first appointment. This will give you ample time to fill out your paperwork and ask any questions.

Question:

What should I bring to my first appointment?

Answer:

If you are using insurance for physical therapy, please bring your insurance card.  If your doctor referred you for physical therapy and gave you a copy of your order, please bring that as well.  If you would like to fill out your paperwork prior to your first appointment (found on the “Forms” tab), please bring your completed paperwork with you.  For patients using their Medicare benefits, please bring a list of the medications that you are currently taking.

Question:

What should I wear for my first appointment?

Answer:

Our ultimate goal is for you to be as comfortable as possible. Part of this process requires you to wear comfortable clothing. We have gowns for you, but if you would like to wear your own clothing please follow these brief guidelines.

  1. For knee and hip injuries please wear shorts.
  2. For shoulder injuries, please wear a tank top.

Question:

How long will my appointments last?

Answer:

Most all appointments will be a minimum of one hour long. We ask you to stay as long as you can to make sure you get through all your exercises. Many times we have patients who stay with us for 2 hours or longer. We have a 20,000 square foot facility and a 10,000 square foot facility to accommodate you! Of course, you can always make arrangements to leave early if you need to!

Question:

How many appointments do you think I will need?

Answer:

The answer to this question truly depends on your condition and will be assessed during your first appointment. We try to get you back on your feet as soon as we can. We do not keep you for extra unnecessary treatment sessions.

Question:

I have injured myself and would like to know how you are going to get me on the road to recovery. What is your treatment philosophy?

Answer:

Healing from injury is a multifaceted process. The body first responds to the traumatic episode via a chemical response in which inflammation occurs to “clear out” the damaged tissue(s) and to allow the appropriate cells to begin repairing the injured area. However, this process is often delayed or exacerbated due to biomechanical dysfunction. If not corrected, this dysfunction can form a vicious feedback cycle in which compensations occur in other areas of the body resulting in prolonged inflammation, excessive scar tissue formation, and the persistence of pain/symptoms. Our treatment philosophy is to restore normal, pain free function to our patients in the following order:

  1. Perform a full musculoskeletal evaluation, identifying the biomechanical
    dysfunction contributing to symptoms.
  2. Correct/normalize the dysfunction via a variety of manual techniques, which allow
    biomechanically sound progression into a functional muscle reeducation
    program.
  3. Progress each patient into an individually designed rehabilitation program.
  4. Provide each patient with an individual home exercise program