We really take our comment card results seriously. Not only do we look at each and every comment card, we tally up the results, too. We give all our patients the opportunity to mail in their cards to a P.O. Box, allowing them to give their honest opinions. Here are the first quarter 2014 results:
Total number of cards returned: 74
(5 – being our highest mark)
- Total number of five’s (5 ): 367 – this number is determined by adding up all our questions.
- Total number of four’s (4): 2
- Total number of three’s (3): 1
- Total number of two’s (2): 0
- Total number of one’s (1 – being our lowest mark): 0
All our comment card questions are based around patient satisfaction. The ProActive Team works extremely hard to provide our patients with the highest standard of Physical, Occupational and Aquatic Therapy.